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I am so frustrated I wasted 2 hours of my life trying to make this work!!! Ok, yes there are instructions. But...those are are VAGUE instructions, with NO explanations for what the SOCKET looks like, or the STUD. The instructions were of the same ilk of that of a pissed off 15 year old student who was told to do extra homework. Do you guys understand the meaning of PHOTOGRAPHS and clear explanations? I messed up 3 snap sets. I was so excited to finally have this tool... With a $25.00 price tag, you'd think there would be more company pride than to just leave the customer totally in the dark about how to use it. The only instruction that I understood was the one that said "Firmly squeeze the pliers." You should add: "you need someone of Herculean strength to do this!" Although I figured it out via trial and error how to work this gadget (which I HATE HATE HATE now), I would never, ever touch it again!. Sewology people, if you happen to still be reading this, I would happily help you write understandable instructions and I'd take good clear photographs of stages of use for you. Hopefully I have a way of stating a point. I would hate to think of other crafters (who also spend a quarter of a "C" note on this thing) being as totally, righteously indignant as I am right now. Offer stands.You have my email.
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