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I buy "I Love This Cotton Yarn" often online. It's a good yarn to work with. Recently however, I ordered RED and was disappointed. It is not a true red, rather it's quite dull. And to return it would cost more than it cost to buy. When I explained this to the store staff, I was shown the return policy, which I already knew. I just wanted consideration and understanding regarding the cost to return it and make an exchange exception. Just wanted another color. No consideration given - A disappointed customer all for $2.66. - mj
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