Returns

Return Policy

• If you are not completely satisfied with your purchase you may return your item(s) to us within 30 days.
• Items returned must be in sellable condition.  Opened or used merchandise can not be returned.
• If you have received damaged, broken, or defective merchandise please contact Customer Service at 1-800-888-0321 Ext 1275 before returning the item(s). 
• Please allow up to 2 weeks for your return to be processed and credit issued.
• You will receive a refund for the purchase price of the item and applicable sales tax.  Credit will be issued to the credit card used at the time of purchase.
• Shipping and handling charges will not be credited unless the reason for the return is our error.
• Hobby Lobby Stores cannot accept returns for purchases made online.

How to return merchandise

• Please complete the return form included with your shipment and return to:

Shop Hobby Lobby
Attention Customer Service
7717 SW 44th St
Oklahoma City, OK 73179

• Please allow up to 2 weeks for your return to be processed and credit issued.
• Hobby Lobby Stores cannot accept returns for purchases made online.

Exchanging Items

If you wish to exchange an item(s) you ordered for a new one:

• Place an order online for the new item(s).
• Return the unwanted item(s) to us for a refund.